Privacy Policy
Last updated: January 12, 2026
At Trailhead Psychology, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our telehealth services and visit our website.
HIPAA Compliance
As a healthcare provider, we are committed to protecting your Protected Health Information (PHI) in accordance with the Health Insurance Portability and Accountability Act (HIPAA). We maintain administrative, technical, and physical safeguards to protect the confidentiality, integrity, and availability of your health information.
Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, date of birth, and other contact information you provide.
- Health Information: Medical history, assessment results, treatment notes, and other clinical information necessary for providing psychological services.
- Insurance Information: If applicable, insurance provider details and policy information.
- Website Usage Data: Information about how you interact with our website, including IP address, browser type, and pages visited.
How We Use Your Information
We use the information we collect to:
- Provide psychological assessment and therapy services
- Communicate with you about appointments and treatment
- Process payments and insurance claims
- Comply with legal and regulatory requirements
- Improve our services and website
- Respond to your inquiries and requests
Telehealth Privacy
Our telehealth services are conducted using HIPAA-compliant video platforms that employ encryption and other security measures to protect your information during virtual sessions. We recommend that you participate in telehealth sessions from a private location where others cannot overhear your conversation.
Information Sharing
We do not sell your personal or health information. We may share your information only in the following circumstances:
- With Your Consent: When you provide written authorization for us to share information with other healthcare providers, family members, or other parties.
- For Treatment: With other healthcare providers involved in your care, as permitted by HIPAA.
- For Payment: With insurance companies or other payers to process claims.
- As Required by Law: When required by court order, subpoena, or other legal process, or to protect against imminent harm.
Your Rights
Under HIPAA, you have the right to:
- Access and obtain a copy of your health records
- Request amendments to your health information
- Receive an accounting of disclosures of your health information
- Request restrictions on certain uses and disclosures
- Request confidential communications
- File a complaint if you believe your privacy rights have been violated
Data Security
We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. This includes encrypted storage, secure access controls, and regular security assessments.
Website Cookies
Our website may use cookies and similar technologies to enhance your browsing experience and analyze website traffic. You can control cookie preferences through your browser settings. Note that disabling cookies may affect some website functionality.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website with a new effective date. We encourage you to review this policy periodically.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us: